Stripe runs online payments, subscriptions, invoicing, and payouts for businesses. When a customer asks why a charge failed or why an invoice looks wrong, support and finance teams often have to either log into the Stripe Dashboard and click through multiple objects or wait on someone with billing access to look it up.
Answer customer billing questions and review subscription or invoice statuses in seconds. Omnifact looks up Stripe customers by name or email, checks whether a payment succeeded, failed, or was refunded, inspects subscription tiers and open invoices, and lists disputes or payouts. Each user signs in with their own Stripe account, and any write action, such as drafting an invoice or initiating a refund, requires explicit confirmation.
Find a customer by name or email, inspect their recent charges and payment methods, or create and update customer records.
Verify whether a charge succeeded, failed, or was duplicated, and start a refund that requires confirmation in both Omnifact and Stripe.
Check a customer's current plan, billing cycle, and renewal status, or create, update, and cancel subscriptions with confirmation.
Open invoices with their line items, list overdue receivables, create draft invoices, or finalize and void invoices.
List open chargebacks and submit dispute evidence, and check your Stripe balance, transactions, and recent payouts.
Create or update products, pricing tiers, coupons, promotion codes, and payment links.
Look up transactions, invoices, and orders in PayPal.
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Omnifact answers billing and revenue questions live from your Stripe account. Support and finance teams check why a customer's payment failed, inspect subscription changes and invoice line items, list overdue invoices or open disputes, and review recent payouts without clicking through the Stripe Dashboard.
Yes. Give Omnifact the customer's name or email address, and it looks up the customer in Stripe, lists their recent charges and invoices, and shows whether a payment was duplicated, refunded, or disputed. You can then ask Omnifact to draft the explanation for your Zendesk ticket or Gmail reply.
Yes. Ask which Stripe invoices are unpaid or past due, or which disputes require evidence, and Omnifact returns a clear list with customer names, amounts, and due dates for your weekly finance review.
Yes, always with double confirmation. Omnifact asks you to confirm the refund in chat first, and Stripe also requires confirmation in the Stripe Dashboard before the refund is processed. Admins can also disable write actions in Omnifact so teams use Stripe for read-only lookups.
Only the customers, payments, subscriptions, and invoices your own Stripe account and role allow you to view. When signing in, you choose which Stripe account, including a test sandbox, to connect, and Omnifact never uses a shared admin key.
Your payment and customer records remain in Stripe under your agreement with Stripe. Omnifact queries customer, invoice, and charge details live when a prompt asks for them instead of copying or indexing your Stripe account in advance. Omnifact is operated in Germany, business data is never used to train AI models, and admins can restrict Omnifact to European or Europe-hosted models.
An Omnifact admin adds Stripe once from the catalog, and team members sign in with their own Stripe account and pick the Stripe workspace or sandbox they want to use. Stripe admins can also manage access in the Stripe Dashboard at any time.
Connect Stripe alongside the other tools your team relies on, with per-user permissions, confirmation before changes, and German hosting built in.