AI for public administration

Less routine
More time for people

The sovereign AI platform for cities, municipalities, and public authorities. Draft citizen notices, summarize council proposals, and access internal regulations, all GDPR-compliant and grounded in your own verified files.

GDPR Compliant
ISO 27001 Certified
Hosted in Germany
chat.omnifact.ai

Using Omnifact in Public Administration

Universitätsstadt Tübingen
Stadt Mülheim an der Ruhr
Ruhrbahn
Landkreis Oder-Spree
RWTH Aachen Innovation
Deutsche Bundesstiftung Umwelt
ESWE Versorgung
Stadt Nordhausen
Landkreis Bad Kreuznach
Bundesinstitut für Bevölkerungsforschung
Essener Versorgungs- und Verkehrsgesellschaft
Bundesarbeitsgemeinschaft für Rehabilitation
Stadtwerke Nordhausen
Bayerische Patentallianz
Mülheimer Entsorgungsgesellschaft
Studierendenwerk Essen-Duisburg
SWB Mülheim
Mülheimer SeniorenDienste
Stadtwerke Saalfeld
Stadtwerke Ebermannstadt
Entsorgungs- und Wirtschaftsbetrieb Landau
Universitätsstadt Tübingen
Stadt Mülheim an der Ruhr
Ruhrbahn
Landkreis Oder-Spree
RWTH Aachen Innovation
Deutsche Bundesstiftung Umwelt
ESWE Versorgung
Stadt Nordhausen
Landkreis Bad Kreuznach
Bundesinstitut für Bevölkerungsforschung
Essener Versorgungs- und Verkehrsgesellschaft
Bundesarbeitsgemeinschaft für Rehabilitation
Stadtwerke Nordhausen
Bayerische Patentallianz
Mülheimer Entsorgungsgesellschaft
Studierendenwerk Essen-Duisburg
SWB Mülheim
Mülheimer SeniorenDienste
Stadtwerke Saalfeld
Stadtwerke Ebermannstadt
Entsorgungs- und Wirtschaftsbetrieb Landau
Finanzagentur
Bundesinstitut für Risikobewertung
Stadt Dessau-Rosslau
SWE Stadtwerke Erfurt
Stadt Landau in der Pfalz
Landkreis Südwestpfalz
HAW Hamburg
NRW.Energy4Climate
medl
Gemeinde Seevetal
Landkreis Harz
Stadt Bühl
Amt Mittleres Nordfriesland
Die Stadt Bruck an der Mur
Landkreis Merzig-Wadern
Stadt Schotten
Verbandsgemeinde Daun
Stadt Bad Belzig
Gemeinde Ratekau
Stadt Seelow
Finanzagentur
Bundesinstitut für Risikobewertung
Stadt Dessau-Rosslau
SWE Stadtwerke Erfurt
Stadt Landau in der Pfalz
Landkreis Südwestpfalz
HAW Hamburg
NRW.Energy4Climate
medl
Gemeinde Seevetal
Landkreis Harz
Stadt Bühl
Amt Mittleres Nordfriesland
Die Stadt Bruck an der Mur
Landkreis Merzig-Wadern
Stadt Schotten
Verbandsgemeinde Daun
Stadt Bad Belzig
Gemeinde Ratekau
Stadt Seelow

Built for
public administration

Data protection, your own documents, and secure sign-in, with a team that supports your rollout.

  • Privacy Filter™

    Rule-based and AI-powered detection pseudonymizes personal data before any model ever gets to see any of it. Citizen data stays in your administration.

  • Answers from your own documents

    Bring service instructions, bylaws, and forms into Spaces. Every answer points to the document it comes from.

  • Personal onboarding

    Individual onboarding, use-case workshops and product training for your teams.

  • Single sign-on

    Staff sign in with your existing identity provider, and groups can be synced automatically.

Accelerate routine tasks
across every department

Whether drafting citizen notices, reviewing proposals, or querying internal guidelines, Omnifact takes the weight off recurring tasks so teams can focus on casework and citizens.

JM
Julia Meyer

Draft a notice letting residents know that from 1 October, the citizens' office will stay open until 6 pm on Thursdays, with online booking recommended.

Omnifact

Extended opening hours at the citizens' office

To make visiting our offices easier to fit into your working day, the citizens' office will remain open until 6 pm on Thursdays starting 1 October.

Book your appointment conveniently online in advance to avoid waiting times. We look forward to seeing you.

Full data sovereignty
Clear administrative control

Uncompromising data protection and clear institutional boundaries provide caseworkers with a dependable, legally compliant framework.

  • Isolate department knowledge

    Granular permissions per Space ensure each department only searches the records and guidelines approved for its statutory duties.

  • Enforce sovereign model policies

    Centrally control approved AI models with contractual Zero Data Retention. Prompt data is never stored or used for model training.

  • SaaS or municipal datacenter

    Operate as an ISO 27001-certified SaaS hosted in Germany, or deploy on-premises directly in your municipal datacenter.

Visit Trust Center

Frequently asked questions
clear answers for your administration

What leadership, IT, and data protection officers want to know before introducing Omnifact.

Which public administrations is Omnifact designed for?

Omnifact is built for municipalities, county administrations, state and federal authorities, and public corporations of all sizes. Typical deployment areas include departments with high volumes of correspondence and research, such as citizen service centers, central administration, building and planning authorities, social services, and committee management. The platform can be deployed department by department to align with institutional requirements.

Do we need our own AI or GPU infrastructure?

No. Omnifact can be used directly in any standard browser as a GDPR-compliant SaaS solution, requiring no local GPU servers, complex client installations, or specialized hardware. The platform is operated in certified German datacenters (ISO 27001). For administrations with dedicated IT requirements or security mandates, private cloud and on-premises hosting in municipal datacenters are also available.

Can we securely connect our own statutes, regulations, and records?

Yes. Omnifact Spaces allows you to connect municipal bylaws, administrative regulations, procedural guidelines, and council proposals as a protected knowledge base. The assistant generates precise answers strictly based on your authorized records and cites exact source files and sections. Granular permission sets ensure each department only searches the knowledge relevant to its statutory duties.

Can caseworkers process personal or citizen data?

Yes. Omnifact is purpose-built for handling sensitive public administration workloads. An automated Privacy Filter pseudonymizes citizen and employee personal data (such as names, addresses, or identifiers) before prompts are processed by the underlying model. Contractual agreements guarantee Zero Data Retention, ensuring inputs and outputs are never stored by providers or used to train AI models. A standard GDPR-compliant data processing agreement (DPA) is provided.

Does Omnifact make administrative decisions or issue official rulings?

No. Omnifact does not make administrative decisions and does not issue administrative acts (§ 35 VwVfG). The platform acts strictly as an assistive tool for research, information retrieval, summarization, and drafting. Fact-checking, legal assessment, discretion, and final decision-making remain entirely with qualified caseworkers and administrative staff (Human-in-the-Loop).

What can we expect to see in the live demo?

In a 30-minute interactive session, we demonstrate Omnifact using authentic public administration workflows, from drafting citizen-friendly correspondence to querying municipal bylaws and committee records. We showcase the automated Privacy Filter, role-based department permissions, and answer technical questions regarding data protection, hosting, and procurement. No internal or classified data is required for the demo.

Evaluate Omnifact against your administrative requirements

A 30-minute session with an IT systems engineer, no marketing script. Bring your compliance criteria, security questions, and specific department use cases.