AI for social services and care

Less paperwork
More time for people

Caregivers and social workers spend too much of their working day writing development reports, support plans, and insurer correspondence after their shifts end. Omnifact turns short case notes into structured drafts based on your facility's own templates, while the integrated Privacy Filter pseudonymizes client and patient details before a prompt reaches any AI model.

GDPR Compliant
ISO 27001 Certified
Hosted in Germany
chat.omnifact.ai

Already in use in social services and care

Kulzer Dental
AWO Ennepe-Ruhr
Dr. Reckeweg
Albert-Schweitzer-Kinderdörfer und Familienwerke
Diapharm
Bundesarbeitsgemeinschaft für Rehabilitation
FGK Clinical Research
Mülheimer SeniorenDienste
Galenpharma
Die Kette
Fuhrmann
Praunheimer Werkstätten
Gesellschaft für Inklusion
Zuhause in Düsseldorf
Kulzer Dental
AWO Ennepe-Ruhr
Dr. Reckeweg
Albert-Schweitzer-Kinderdörfer und Familienwerke
Diapharm
Bundesarbeitsgemeinschaft für Rehabilitation
FGK Clinical Research
Mülheimer SeniorenDienste
Galenpharma
Die Kette
Fuhrmann
Praunheimer Werkstätten
Gesellschaft für Inklusion
Zuhause in Düsseldorf

Built for
social services and care

Client and patient records are pseudonymized automatically, answers cite your quality management handbook, and usage reporting respects employee representation rules.

  • Privacy Filter™

    Rule-based and AI-powered detection pseudonymizes names, dates of birth, and insurance numbers before a model processes them. Sensitive health and social data stays inside your organization.

  • Answers from your own documents

    Combine quality management handbooks, support plan templates, and hygiene instructions in dedicated Spaces. Staff get direct answers with a link to the exact section.

  • Personal onboarding

    Individual onboarding, use-case workshops and product training for your teams.

  • Single sign-on

    Staff sign in with your existing identity provider, and groups can be synced automatically.

From case notes
to a finished support plan

Reduce the writing load for care staff and group leads: turn bullet-point notes into structured goals and measures, draft replies to health insurers, and look up rules in your quality handbook in seconds.

JM
Julia Meyer

Turn my notes from today’s case conference into goals and measures for the support plan.

Omnifact

Support plan: goals and measures

Goal 1: The client prepares a simple breakfast independently three times a week. Measure: guided practice in the group kitchen on Mondays and Thursdays.

Goal 2: The client uses public transport to the workshop alone. Measure: accompanied trips for four weeks, then gradual handover.

Protected by design
Independent per facility

Give management, data protection officers, and employee representatives a clear governance framework: separate permissions per residential group or facility, and aggregated usage statistics that prevent individual monitoring.

  • Separate groups per facility

    Map residential groups, sites, or regional associations to their own user groups, so each team only searches the documents and Spaces approved for its work.

  • Aggregated usage reporting only

    Usage statistics are shown only in aggregated form and never per individual employee, supporting agreements with works councils and employee representatives (MAV).

  • Hosted in Germany with Zero Data Retention

    Omnifact runs as an ISO 27001-certified SaaS hosted in Germany, with contractual Zero Data Retention across EU-hosted AI models.

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Frequently asked questions
clear answers for social services and care

What management, IT, data protection officers, and employee representatives ask before introducing Omnifact.

Which social services and care providers use Omnifact in daily work?

Omnifact is built for welfare organizations, youth and family services, disability services, inpatient and outpatient care providers, and therapy practices. Care staff, group leads, and administrative teams use Omnifact to draft development reports and support plans, search quality management handbooks, and prepare correspondence for funding bodies and health insurers. Each facility or residential group works in its own protected Spaces.

How does Omnifact help staff write support plans and development reports?

Omnifact turns observation notes and case conference summaries into structured goals, measures, and report sections following your organization's own templates. Your care professionals review, adjust, and sign off on every draft before transferring it into your care documentation software, so the professional assessment stays entirely with your staff.

Can staff work with health and social data in Omnifact?

Yes. Omnifact's integrated Privacy Filter uses rule-based and AI-powered detection to pseudonymize personal data such as names, dates of birth, and insurance numbers before a prompt reaches an external AI model. Contractual Zero Data Retention with EU-hosted models ensures that inputs and outputs are never stored by providers or used for model training. We support GDPR (Art. 28 DPA) as well as church data protection frameworks (KDG and DSG-EKD).

How do care professionals stay responsible for care and support decisions?

Omnifact assists with drafting and looking up internal guidelines; it does not make clinical diagnoses or care decisions. Every development report, support plan, or insurer letter generated in Omnifact is a draft that a qualified professional reviews and approves before use.

How does Omnifact address requirements from works councils and employee representatives (MAV)?

Omnifact records usage statistics exclusively in aggregated form and never per individual user, so the platform cannot be used to monitor staff performance or behavior. This privacy-by-design approach simplifies reaching a works agreement (Betriebsvereinbarung or Dienstvereinbarung) with your works council or employee representation (MAV).

How does Omnifact fit alongside our existing care documentation software?

Omnifact works alongside your existing care management and documentation systems as a writing and research assistant in the browser. Staff use Omnifact to turn rough notes into structured text or look up quality standards, then copy the reviewed text into your primary documentation system without requiring custom software integrations.

See how Omnifact fits your facilities

Walk through practical care and social services workflows with our team. Bring a typical report template or quality handbook section and see how rough notes become finished drafts.

GDPR Compliant
ISO 27001 Certified
Hosted in Germany