An excerpt from the research work by Axel Wiemann (kiucon), Patrick Helmig (Omnifact), Sebastian Hennerici (Omnifact Academy), and Sven-Erik Holm (GvW Graf von Westphalen).
Successfully implementing AI in a company depends crucially on the people who will use the technology daily. While technical and legal questions are often central to planning, it is ultimately employee acceptance and competence that determine the long-term success of the transformation. Companies with high or very high levels of AI competence implement AI initiatives significantly faster and achieve considerably greater competitive advantages than companies with lower competence levels.
Integrating AI requires far more than mere technology training. It involves a fundamental cultural change in how people work, make decisions, and interact with new tools. Employees must not only learn to use AI tools effectively but also understand their potential and limitations. Only when they perceive the technology as an opportunity rather than a threat can they become active shapers of the change process.
Sebastian Hennerici, CEO and founder of Omnifact Academy, combines over a decade of experience in digital products and AI implementation in regulated industries with a focus on developing scalable AI training solutions to help companies build sustainable AI competencies.