--- title: "GDPR-Compliant AI for Public Administration" description: "The sovereign AI platform for cities, municipalities, and public authorities. Draft citizen notices, unlock administrative guidelines, and empower caseworkers." image: https://omnifact.ai/_next/static/media/omnifact-featured-image.594a40a6.png url: https://omnifact.ai/solutions/public-administration locale: en --- *AI for public administration* # Less routine More time for people The sovereign AI platform for cities, municipalities, and public authorities. Draft citizen notices, summarize council proposals, and access internal regulations, all GDPR-compliant and grounded in your own verified files. GDPR Compliant · ISO 27001 Certified · Hosted in Germany *Using Omnifact in Public Administration* Universitätsstadt Tübingen, Finanzagentur, Stadt Mülheim an der Ruhr, Bundesinstitut für Risikobewertung, Ruhrbahn, Stadt Dessau-Rosslau, Landkreis Oder-Spree, SWE Stadtwerke Erfurt, RWTH Aachen Innovation, Stadt Landau in der Pfalz, Deutsche Bundesstiftung Umwelt, Landkreis Südwestpfalz, ESWE Versorgung, HAW Hamburg, Stadt Nordhausen, NRW.Energy4Climate, Landkreis Bad Kreuznach, medl, Bundesinstitut für Bevölkerungsforschung, Gemeinde Seevetal, Essener Versorgungs- und Verkehrsgesellschaft, Landkreis Harz, Bundesarbeitsgemeinschaft für Rehabilitation, Stadt Bühl, Stadtwerke Nordhausen, Amt Mittleres Nordfriesland, Bayerische Patentallianz, Die Stadt Bruck an der Mur, Mülheimer Entsorgungsgesellschaft, Landkreis Merzig-Wadern, Studierendenwerk Essen-Duisburg, Stadt Schotten, SWB Mülheim, Verbandsgemeinde Daun, Mülheimer SeniorenDienste, Stadt Bad Belzig, Stadtwerke Saalfeld, Gemeinde Ratekau, Stadtwerke Ebermannstadt, Stadt Seelow, Entsorgungs- und Wirtschaftsbetrieb Landau ## Built for public administration Data protection, your own documents, and secure sign-in, with a team that supports your rollout. - **Privacy Filter™** Rule-based and AI-powered detection pseudonymizes personal data before any model ever gets to see any of it. Citizen data stays in your administration. - **Answers from your own documents** Bring service instructions, bylaws, and forms into Spaces. Every answer points to the document it comes from. - **Personal onboarding** Individual onboarding, use-case workshops and product training for your teams. - **Single sign-on** Staff sign in with your existing identity provider, and groups can be synced automatically. ## Accelerate routine tasks across every department Whether drafting citizen notices, reviewing proposals, or querying internal guidelines, Omnifact takes the weight off recurring tasks so teams can focus on casework and citizens. ## Full data sovereignty Clear administrative control Uncompromising data protection and clear institutional boundaries provide caseworkers with a dependable, legally compliant framework. - **Isolate department knowledge** Granular permissions per Space ensure each department only searches the records and guidelines approved for its statutory duties. - **Enforce sovereign model policies** Centrally control approved AI models with contractual Zero Data Retention. Prompt data is never stored or used for model training. - **SaaS or municipal datacenter** Operate as an ISO 27001-certified SaaS hosted in Germany, or deploy on-premises directly in your municipal datacenter. [Visit Trust Center](https://trust.omnifact.ai/) ## Frequently asked questions clear answers for your administration What leadership, IT, and data protection officers want to know before introducing Omnifact. ### Which public administrations is Omnifact designed for? Omnifact is built for municipalities, county administrations, state and federal authorities, and public corporations of all sizes. Typical deployment areas include departments with high volumes of correspondence and research, such as citizen service centers, central administration, building and planning authorities, social services, and committee management. The platform can be deployed department by department to align with institutional requirements. ### Do we need our own AI or GPU infrastructure? No. Omnifact can be used directly in any standard browser as a GDPR-compliant SaaS solution, requiring no local GPU servers, complex client installations, or specialized hardware. The platform is operated in certified German datacenters (ISO 27001). For administrations with dedicated IT requirements or security mandates, private cloud and on-premises hosting in municipal datacenters are also available. ### Can we securely connect our own statutes, regulations, and records? Yes. Omnifact Spaces allows you to connect municipal bylaws, administrative regulations, procedural guidelines, and council proposals as a protected knowledge base. The assistant generates precise answers strictly based on your authorized records and cites exact source files and sections. Granular permission sets ensure each department only searches the knowledge relevant to its statutory duties. ### Can caseworkers process personal or citizen data? Yes. Omnifact is purpose-built for handling sensitive public administration workloads. An automated Privacy Filter pseudonymizes citizen and employee personal data (such as names, addresses, or identifiers) before prompts are processed by the underlying model. Contractual agreements guarantee Zero Data Retention, ensuring inputs and outputs are never stored by providers or used to train AI models. A standard GDPR-compliant data processing agreement (DPA) is provided. ### Does Omnifact make administrative decisions or issue official rulings? No. Omnifact does not make administrative decisions and does not issue administrative acts (§ 35 VwVfG). The platform acts strictly as an assistive tool for research, information retrieval, summarization, and drafting. Fact-checking, legal assessment, discretion, and final decision-making remain entirely with qualified caseworkers and administrative staff (Human-in-the-Loop). ### What can we expect to see in the live demo? In a 30-minute interactive session, we demonstrate Omnifact using authentic public administration workflows, from drafting citizen-friendly correspondence to querying municipal bylaws and committee records. We showcase the automated Privacy Filter, role-based department permissions, and answer technical questions regarding data protection, hosting, and procurement. No internal or classified data is required for the demo. ## Evaluate Omnifact against your administrative requirements A 30-minute session with an IT systems engineer, no marketing script. Bring your compliance criteria, security questions, and specific department use cases.