---
title: "Stripe Integration"
description: "Connect Stripe to Omnifact to look up customers, check the status of payments, and review subscriptions when answering billing questions."
url: https://omnifact.ai/integrations/catalog/stripe
locale: en
---

# Stripe

Stripe is a financial infrastructure platform that lets businesses accept online and in-person payments, manage subscriptions, and send invoices. Companies use it to run checkout, billing, and payouts through a single API and dashboard.

With the Stripe integration, finance and support teams can look up customers, payments, and subscriptions from Omnifact when a billing question comes in: find the Stripe customer, see whether a payment succeeded, was refunded, or is disputed, and check the plan and status of their subscription. Users sign in with their own Stripe account and only see and change the data they have access to in Stripe.

**Provided by**

Stripe

**Category**

[Finance & Payments](https://omnifact.ai/integrations/catalog/finance)

**Access**

Users sign in with their own Stripe account and only see resources they have access to.

**Connects to**

https://mcp.stripe.com

**Product website**

[stripe.com](https://stripe.com)

## What you can do

- **Look up customers**
  Find a customer, see their details and payment history, or create and update customer records.
- **Check payments and refunds**
  See whether a payment succeeded, failed, or was refunded, and start a refund that you confirm in Stripe before it goes through.
- **Manage subscriptions**
  Review a customer's plan, billing period, and status, and create, update, or cancel subscriptions.
- **Work with invoices**
  Open invoices and their line items, create drafts, and finalize, void, or mark invoices as uncollectible.
- **Manage products and pricing**
  Create and update products, prices, coupons, promotion codes, and payment links.
- **Handle disputes**
  See open disputes and their details, and update a dispute with evidence.
- **Check balance and payouts**
  Review your Stripe balance, balance transactions, and payouts.

## Related integrations

[All integrations](https://omnifact.ai/integrations/catalog)

- [PayPal](https://omnifact.ai/integrations/catalog/paypal): An online payments provider used by consumers and merchants worldwide.
- [SharePoint](https://omnifact.ai/integrations/catalog/sharepoint): Microsoft's platform for intranets, team sites, and document libraries, part of Microsoft 365.
- [OneDrive for Business](https://omnifact.ai/integrations/catalog/onedrive-business): Microsoft's file storage for work accounts, included in Microsoft 365 business plans.
- [Atlassian](https://omnifact.ai/integrations/catalog/atlassian): Issue tracking and project planning in Jira, and collaborative team documentation in Confluence.

## What to know before using Stripe with Omnifact

Use cases, setup, and permissions when your team connects Stripe to Omnifact.

### What can Omnifact do with Stripe?

Omnifact answers billing questions straight from your Stripe data and helps with routine billing work. Ask which customers had a failed payment this week, how a subscription changed last month, or what is in your latest payout. Omnifact reads Stripe live and can prepare changes such as an invoice draft or a coupon for you to confirm.

### Can I find out why a customer was charged twice in Stripe?

Yes. Give Omnifact the customer's name or email, and Omnifact finds the customer in Stripe, lists their recent payments, and shows whether a charge was duplicated, refunded, or disputed. Support teams answer billing complaints in minutes instead of clicking through several Stripe screens, and Omnifact can draft the reply to the customer.

### Can I check open Stripe invoices and disputes with Omnifact?

Yes. Ask which invoices are still unpaid, which are overdue, or which disputes need evidence, and Omnifact lists them from Stripe with customer and amount. Finance teams use this for a quick weekly check on receivables and chargebacks and can have Omnifact summarize the result for the next review meeting.

### Can Omnifact issue refunds in Stripe?

Yes, always with your approval. Omnifact asks you to confirm in the chat before it refunds a payment, and Stripe adds its own confirmation step for refunds as well. Admins decide which Stripe actions are allowed, which need confirmation, and which are switched off, so a finance team can start with lookups only.

### Which Stripe data can Omnifact see?

Exactly the customers, payments, subscriptions, and invoices you can already access with your own Stripe account. Omnifact never works through a shared admin account, so colleagues with different Stripe permissions get different results. When you sign in, you choose which Stripe accounts to share, including test environments, so a team can try everything on test data first.

### How does Omnifact handle Stripe payment data?

Your Stripe data stays in Stripe under your agreement with Stripe. Omnifact reads customer, invoice, and payment details live when a request needs them, instead of copying or indexing your account in advance, and what it reads becomes part of that conversation. Omnifact is operated in Germany, business data is not used to train the connected AI models, and admins can limit Omnifact to European or Europe-hosted models.

### How do I connect Stripe to Omnifact?

An Omnifact admin adds Stripe once for the whole organization, and everyone then signs in with their own Stripe account. There is nothing to prepare in Stripe. Stripe admins can also switch access for their team on or off in the Stripe Dashboard. Anyone can disconnect their account again at any time.

## Ready to automate work across your tools with Omnifact?

Connect Stripe and the other tools your team already uses, and let Omnifact look up information and take care of everyday tasks.

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